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от 1050 руб/месяцВсе цены
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Zopim — онлайн-чат для сайта. Позволяет оперативно получать обратную связь и взаимодействовать с аудиторией.

Cайт
Lite Team Professional Enterprise
Monthly Subscription Term $0 per agent per month $19 per agent per month $35 per agent per month $70 per agent per month
Annual Subscription Term $0 per agent per month $14 per agent per month $29 per agent per month $59 per agent per month
Total Agents only 1 Unlimited Unlimited Unlimited
SUPPORT FROM THE ZENDESK TEAM
Self-service Help Center & Community
Email support
Live chat support (English only)
24x5 24x5 24x7
CHAT EXPERIENCE
Concurrent chats only 1 Unlimited Unlimited Unlimited
Chat Rating
Shortcuts
Automatic translation
Android and iOS Apps
Pre-Chat form
Offline form Always On Customizable Customizable Customizable
File Sending
MANAGEMENT
Chat History only 30 days Unlimited Unlimited Unlimited
Visitor list
Chat tags
Transfer chats between agents and departments
Triggers
2 Triggers Unlimited Unlimited
Departments
2 Departments Unlimited Unlimited
Operating Hours
Chat routing
Skills-based routing
Roles and permissions
High Load Dashboard
CUSTOMIZATION
Chat widget customization
Advanced widget customization
Chat Badge Always On Customizable Customizable Customizable
Hide widget when offline
Widget unbranding
ANALYTICS AND REPORTING
Chat and agent reports
Only by Organization By Organization and Department
Email reports
Only Weekly/Monthly Daily/Weekly/Monthly
Agent leaderboard
Conversion tracking
Chat reporting in Explore
Real-time monitor
PLATFORM
Mobile Chat SDK
Zendesk Support integration
Third-party integrations only 1 only 1 only 1 only 1
JavaScript API
REST API
Public apps
Private apps
Custom Font API
Chatbots (Powered by the Conversations API)
Real-Time API
Web SDK
SECURITY
SSL Encryption
Two-Factor Authentication
Single sign-on (SSO) for web and mobile*
JWT JWT/SAML JWT/SAML
Visitor banning
Encryption In transit In transit In transit At rest (when you purchase the Advanced Security Add-On)
Disaster recovery Standard Standard Standard Enhanced (when you purchase the Advanced Security Add-On)
Blacklist Country
Whitelist Domains
Credit card redaction
IP access restriction
Industry certification (including HIPAA)
Requires a Zendesk Support account
* Feature availability depends on Chat account type + requires Support
Официальный сайт сервиса www.zendesk.com
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